At Tolopet, we prioritize your privacy and are committed to ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or make a purchase.
Information We Collect
When you use our services, we may collect the following information:
- Personal Information:
- Provided by you: Name, address, email address, phone number, and payment details when you make a purchase or create an account.
- Purpose: To process orders, communicate about purchases, and deliver customer support.
- Non-Personal Information:
- Automatically collected: IP address, browser type, device information, and pages viewed during your visit.
- Purpose: To analyze website traffic and improve our services.
How We Use Your Information
We collect your information to:
- Process and fulfill orders.
- Provide customer support and respond to inquiries.
- Send updates about your orders and account status.
- Share promotions, new product updates, or marketing communications (only if you opt-in).
Third-Party Sharing:
- We share information only with trusted service providers for:
- Payment processing.
- Product delivery.
- Customer support.
- We do not sell, trade, or share your personal information with third parties for their marketing purposes.
- Information may be disclosed if legally required or to protect rights in cases of fraud or company restructuring (merger, acquisition, etc.).
Security of Information
We use industry-standard security measures to safeguard your information against unauthorized access, use, or disclosure. However, no online system is entirely secure. We encourage users to take precautions to protect their information.
Cookies and Tracking Technologies
We use cookies and other technologies like web beacons to enhance your browsing experience.
- Types of Cookies Used:
- Session Cookies: Temporary and deleted when you close your browser.
- Persistent Cookies: Stored on your device until manually deleted or expired.
- Purpose:
- Recognizing your preferences.
- Delivering personalized content and advertising.
Your Choices:
- You can manage or disable cookies in your browser settings.
- Opt out of personalized ads using tools like the Digital Advertising Alliance Opt-Out Tool.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children. If we discover such data has been collected, it will be deleted immediately.
Your Rights and Choices
- Access, Update, or Delete Information: You may access, modify, or delete your personal data by contacting us.
- Marketing Preferences: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting support.
Retention Policy: We may retain certain data for legal compliance, dispute resolution, or enforcing agreements.
Policy Updates
We may update this Privacy Policy as needed to reflect changes in practices or legal requirements. Updates will be posted on this page, and continued use of our services after changes indicates your acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Address: 554 W Old Main Rd, Lowell, ME 04493, USA
Hours:
- Mon – Sat: 7:00 am – 5:00 pm
- Sun: Closed
We are committed to protecting your privacy and ensuring a safe and secure shopping experience.