Welcome to Tolopet! These Billing Terms & Conditions govern the billing practices for our products and services. Please read them carefully, as they outline your rights and responsibilities as a valued customer.
Billing Process
When placing an order for our products or services:
- You will be billed for the total amount due using the payment method provided at checkout.
- It is your responsibility to ensure full payment is made on or before the due date stated on your invoice.
Payment Methods
We accept the following payment methods:
- Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards, and PayPal.
- Other payment methods may be considered at our discretion.
Payment Authorization
By providing your payment information, you:
- Authorize us to charge the full invoice amount to the specified payment method.
- Confirm that you have the legal right to use the provided payment method.
Auto-Renewal
For certain products or services with subscription options:
- If you opt for automatic renewal, your subscription will renew automatically.
- We will charge your payment method for the renewal term.
- To avoid renewal, cancellations must be made before the renewal date.
Overdue Payments
Failure to make timely payments may result in:
- Suspension or termination of access to our products or services.
- Interest charges on overdue payments at a rate of 1.5% per month or the maximum allowable rate by law, whichever is less.
Billing Disputes
If you notice an error or discrepancy in your invoice:
- Contact us immediately at [email protected].
- We will investigate and respond to your claim promptly.
Payment Security
- We employ industry-standard encryption and security measures to protect your payment data.
- However, no transmission or storage method is entirely secure, and you assume any associated risks when using our services.
Price Changes
We reserve the right to modify prices for our products or services at any time without prior notice.
- Changes will be communicated via our website or email.
Termination of Services
We reserve the right to terminate your access to our products or services:
- For non-payment.
- For violation of these Billing Terms & Conditions.
Taxes
You are responsible for all applicable taxes associated with your purchase, including but not limited to:
- Sales tax.
- Use tax.
- Value-added tax (VAT).
Governing Law
These Billing Terms & Conditions are governed by the laws of the State of California, without regard to its conflict of law principles.
Dispute Resolution
All disputes arising from or related to these Billing Terms & Conditions shall be resolved through binding arbitration under the rules of the American Arbitration Association.
Entire Agreement
These Billing Terms & Conditions constitute the entire agreement between you and Tolopet, superseding any prior agreements regarding billing practices.
Contact Information
For questions or concerns about these Billing Terms & Conditions, please contact us:
- Email: [email protected]
- Customer Service Hours:
- Mon – Sat: 7:00 am – 5:00 pm
- Sun: Closed
By using our products or services, you confirm that you have read, understood, and agreed to these Billing Terms & Conditions. If you do not agree, please refrain from using our services.